Credit bureaus dismissing greater number of complaints under Trump administration, ProPublica finds

CBS News
March 16, 2026
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3 min read

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The Bottom Line

Credit bureaus are dismissing more consumer complaints under the Trump administration.

How This Affects You

Your ability to resolve credit report errors that affect loan approvals and interest rates may be reduced.

AI Summary

Credit bureaus are dismissing a higher number of consumer complaints under the Trump administration compared to previous periods, according to a ProPublica investigation by data reporter Joel Jacobs. The three major credit bureaus—Experian, Equifax, and TransUnion—handle millions of consumer disputes annually about errors on credit reports, which can affect people's ability to get loans, mortgages, or jobs. Under the current administration's regulatory approach, fewer complaints appear to be resolved in consumers' favor, potentially leaving more Americans stuck with credit report errors. Credit reporting accuracy has long been a consumer protection issue, as incorrect information can damage credit scores and financial opportunities for years. The findings suggest a shift in how these powerful financial gatekeepers respond to consumer grievances during Trump's second term.

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ProPublica investigated and reported these findings.

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