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Live Nation employees mock fans in messages. 'Robbing them blind.' - USA Today

USA Today
March 13, 2026
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2 min read

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The Bottom Line

Live Nation employees mocked fans in internal messages calling practices robbery.

How This Affects You

Concert ticket prices and fees may face increased scrutiny affecting what you pay.

AI Summary

Live Nation employees sent internal messages mocking concert fans and describing company practices as "robbing them blind," according to communications revealed in recent reporting. The messages show staff internally criticizing the company's treatment of customers while publicly maintaining different messaging. The revelations expose internal company culture that appears to conflict with Live Nation's public customer service stance. The company faces potential reputational damage and scrutiny over its ticketing and pricing practices following the disclosure of these internal communications.

What's Being Done

Internal communications could inform antitrust investigations into Live Nation's pricing practices.

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